Key Account Manager - B2B Mining (Enterprise)

About the role

Michelin is seeking a results‑driven Key Account Manager to grow its Better Mining portfolio across Quebec. You will manage a dynamic mix of local and multinational mining customers, tire dealers and service providers, travelling up to 60% of the time to build relationships from the shop floor to the C‑suite.

Key responsibilities

• Develop and execute strategic account plans, including action‑plan formulation and performance tracking.
• Manage multi‑level relationships, negotiate contracts and resolve issues to meet revenue targets.
• Coordinate internal and external resources to deliver scalable, revenue‑driving solutions for customers.
• Lead analytics reporting and regular business reviews with customers and internal stakeholders.
• Identify upselling opportunities, acquire new mining accounts and increase market share for the Michelin Better Mining offer.
• Mentor peers and support team development across regional business lines.

Required profile

• Strong business acumen with experience analysing financial statements.
• Proven track record managing large‑volume customers (>$5 M annual turnover) and winning negotiations.
• 5+ years of sales experience in industrial tires or the mining sector.
• Bilingual proficiency in French and English, both spoken and written.
• Readiness to use CRM/Salesforce Engage from day one.

Required skills

• Salesforce (CRM) proficiency

What we offer

• Personalised development plans, mentorship and cross‑functional career paths.
• Opportunities for advancement within a global, inclusive culture.