Junior Network Provisioning Engineer

About the role

Mastercard's Global Provisioning Team offers consumers a single point of contact for infrastructure change requests, reducing hand-offs and SLA wait times. The Platform Engineer drives efficiency and delivers value to internal customers and stakeholders. This Junior Network Provisioning Engineer position sits within that team and suits a highly motivated, intellectually curious person who wants to improve processes and has an entrepreneurial mindset.

Key responsibilities

• Manage Smart PDU monitoring and infrastructure health
• Support port capacity tracking and utilization reporting
• Maintain DCIM systems, asset inventories and operational data
• Provide operational support for data centre infrastructure services
• Troubleshoot and resolve infrastructure incidents and service requests
• Support infrastructure deployments, upgrades and lifecycle activities
• Contribute to automation and operational efficiency initiatives
• Develop technical documentation and operational procedures
• Collaborate with engineering teams on infrastructure improvements
• Ensure compliance with operational and security standards

Required profile

• Bachelor's degree in computer science, math, engineering or an equivalent combination of education and experience
• Ability to follow processes, evaluate and propose process improvements
• Strong communication skills, customer support capability and attention to detail
• Professional manner and methodical problem-solving

Required skills

• Cisco certifications such as CCNA required; DCCOR preferred
• Knowledge of Aruba switches, ClearPass and APs, and Arista spine-leaf and Cloud Vision
• Familiarity with Python, Ansible and automation tools
• Knowledge of Infoblox (DHCP, DNS)
• Datacentre support experience including racking and cabling is a plus
• Implementation of Cisco ACI and understanding of spine-leaf and Cloud Vision are good to have