Host, Library Bar (Part-Time)

About the role

Fairmont Royal York, a historic luxury hotel in Toronto, is looking for a part-time host for its Library Bar. The host acts as a personal representative of the hotel, greeting, seating and serving guests and being the first and last point of contact during their dining experience. The role reports to the direct supervisor and requires punctuality, friendly service and accurate reservation handling.

Key responsibilities

• Greet, seat and serve guests and handle reservations, including last-minute changes and large parties
• Keep the host stand neat and clean at all times
• Track all covers in the dining room per station and follow the union agreement
• Handle phones, menu changeovers, newspaper pickup, mail checking and log-book entries
• Use the waiting list form to help guests meet their colleagues
• Attend pre-shift, weekly and monthly meetings and take part in health and safety procedures
• Offer coat check and retrieve coats when guests depart
• Inform guests of departmental promotions and give feedback on improving the restaurant
• Complete all duties before leaving for the day and assist co-workers without compromising the guest experience

Required profile

• Previous work experience in a restaurant or food and beverage setting
• Excellent interpersonal skills and a team-player attitude
• Able to handle many requests at once under high volume
• Must be legally eligible to work in Canada; the hotel cannot assist with work authorization

Required skills

• Smart Serve is required
• Experience with OpenTable is an asset

What we offer

• Fixed rate of pay of $27.93 per hour
• Free healthy meals every shift
• Travel discounts at Accor hotels worldwide
• Free dry cleaning for work gear
• Custom learning programs and growth paths

Applicants are asked to complete a questionnaire sent by the assessment partner shortly after applying, which is mandatory for consideration. The posting is for an existing vacancy and physical aspects include constant standing and walking, frequent lifting up to 30 lbs and climbing ladders, stairs and ramps.