Fire Alarm Service Technician (CFAA)

About the role

Johnson Controls is looking for a Fire Alarm Service Technician (CFAA) to service, troubleshoot and repair fire and life safety systems at customer sites. The technician receives service calls from the Service Resource Center and works with equipment from manufacturers such as SimplexGrinnell.

Key responsibilities

• Receive service calls from the Service Resource Center describing equipment or system malfunctions.
• Service, troubleshoot, inspect, test and verify fire and life safety systems from various manufacturers.
• Diagnose problems and perform service, repairs, testing and inspections on electronic fire alarm systems at customer sites.
• Follow prescribed troubleshooting procedures and use technical manuals, part manuals, change notices and bulletins.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics and product manuals.
• Contact customer representatives to confirm equipment issues and inspection requirements.
• Complete service and inspection documentation with proper coding and obtain customer signatures.
• Participate in a scheduled on-call rotation and help train or mentor others on the service team.

Required profile

• 2+ years of documented experience in low-voltage electrical systems, including fire/life safety systems.
• Valid CFAA certification.
• Experience inspecting, testing, troubleshooting and maintaining fire alarm and life safety systems.
• High school diploma or equivalent.
• Class 5 driver's license with a clean driving record.

Required skills

• Reading and interpreting blueprints, submittals and operational/product manuals.
• Knowledge of test equipment, multi-meter, digital analyzer and commissioning devices.
• Knowledge of applicable fire alarm codes, standards and inspection requirements.
• Ability to move equipment and tools up to 50-70 lbs.

What we offer

• Competitive pay, with a hiring hourly range of $28.4-$39.18 depending on education, experience and skills.
• Paid vacation, holidays and sick time.
• Benefits including pension, medical, dental and vision care available from day one.
• Product and cross-training opportunities, a company vehicle, tools and equipment, and employee discount programs.