ETF Product Specialist, Vice President

About the role

State Street is looking for an ETF Product Specialist in Toronto to support the development of a world-class offering for ETF product sponsors in Canada. The role sits within the Institutional Services function and supports the end-to-end servicing needs of ETF sponsors, advising management on product structure and liaising with issuers, exchanges, authorized participants, market makers and other third parties.

Key responsibilities

• Conduct business reviews and analysis to ensure key deliverables and milestones are met.
• Manage across multiple business units to provide resources such as custody, fund services and securities lending.
• Collaborate with Sales, Product, Operations and Technology to assess client needs and expectations.
• Analyse competitors and run market sizing to contribute to product strategy.
• Evaluate third-party vendors for potential strategic alliances.
• Plan major development initiatives and milestones with the relevant groups.
• Act as a spokesperson for ETF services at industry events and tradeshows, and support sales and services with client presentations.
• Help develop product scorecards and metrics to track financial success, customer adoption and product quality.

Required profile

• Expert knowledge of the securities industry (10+ years) and ETF products (5+ years).
• Familiarity with the Canadian exchange-traded product market, including service provider selection, lead market maker selection, authorized participant assignment, transfer agency, order-taking and administration operations.
• Understanding of operational flows and business processes in ETF administration.