Director, UBC Robson Square

About the role

The Director provides strategic leadership and executive‑level decision‑making for UBC Robson Square, aligning the facility with the university’s strategic plan, goals and priorities. This senior role is responsible for driving business strategies, ensuring the financial viability of the cost‑recovery unit, overseeing day‑to‑day operations, and enhancing UBC’s profile within the downtown community.

Key responsibilities

• Develop and implement the long‑term vision and strategic plan for UBC Robson Square, including goal setting, risk management and self‑funding mandates.
• Lead financial planning, budgeting, forecasting and tracking to achieve sustainability and explore new revenue sources through partnerships and sponsorships.
• Oversee facility operations, client services, event logistics and on‑site support to deliver high‑quality learning environments.
• Build and maintain relationships with academic units, community partners, landlords and sponsors to expand the client base and enhance engagement.
• Direct major facilities planning, development and expansion projects, managing milestones and stakeholder communication.
• Supervise both management and unionized staff, conduct performance evaluations and promote a safe, respectful workplace.

Required profile

• Undergraduate degree (field not specified).
• Extensive senior‑level experience in leading complex business operations, financial management and strategic planning.
• Proven ability to develop partnerships, secure sponsorships and represent the university externally.
• Strong leadership skills with experience supervising diverse teams, including unionized staff.