Customer Service Representative – Mississauga (Part‑time)

About the role

As a Customer Service Representative at Scotiabank, you will be the welcoming face of the branch, helping clients achieve their financial goals. This part‑time position (18.75 hrs/week) offers the chance to build lasting relationships while supporting daily banking operations.

Key responsibilities

• Deliver exceptional, people‑centric service throughout the customer journey.
• Process day‑to‑day transactions accurately and efficiently.
• Identify simple sales opportunities and contribute to branch targets.
• Promote digital and self‑service banking tools, including mobile applications.
• Listen actively to understand client needs and provide clear, simple explanations.

Required profile

• Proven customer‑service experience through work or community involvement.
• Friendly, professional demeanor with a willingness to assist.
• Flexibility to work a variable schedule.
• Comfort with basic sales situations and a goal‑oriented mindset.

Required skills

What we offer

• Collaborative, innovative team environment.
• Opportunities for professional development and internal training.
• Competitive compensation and benefits package.
• Commitment to community impact and employee recognition.