Customer Service – Counter Sales
E.B. Horsman & Son · Williams Lake
Description du poste
About the role
The Customer Service – Counter Sales professional is the primary point of contact for branch customers, delivering excellent service, interpreting needs, and ensuring order accuracy.
Key responsibilities
- Assist customers in‑person and via phone, providing product quotations and solutions.
- Assemble, pack, ship and receive orders, maintain stock records and warehouse cleanliness.
- Operate equipment, manage inventory, process shipments and handle priority orders.
Required profile
- High school completion.
- 3+ years of customer service experience (preferred).
- 2+ years in the electrical/lighting industry (preferred).
- Experience in warehouse operations, shipping/receiving (preferred).
Required skills
- Intermediate proficiency with MS Office.
- Basic mathematical skills.
What we offer
- Birthday off, health, dental and employee assistance benefits.
- Annual profit‑sharing and employee share ownership program.
- RRSP matching after one year and access to EBH University for growth.
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E.B. Horsman & Son
Williams Lake
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