Customer Experience Associate (Part‑time)

About the role

As a Customer Experience Associate at Scotiabank, you will be the welcoming face of the branch, helping customers achieve their financial goals through personalized service and proactive support.

Key responsibilities

• Build strong, lasting relationships with customers and deliver excellent service.
• Process day‑to‑day banking transactions accurately.
• Identify and address customer needs, offering simple sales solutions when appropriate.
• Promote and demonstrate digital and self‑service banking options, including mobile applications.
• Contribute to branch targets by uncovering sales opportunities.

Required profile

• Proven customer service experience through work or community involvement.
• Professional, friendly, and efficient attitude.
• Flexible availability to work a variable schedule.
• Comfortable handling simple sales situations.
• Eagerness to learn, determination to succeed, and ability to thrive in a target‑based environment.

Required skills

• Strong technical aptitude for promoting digital and self‑service banking platforms.

What we offer

• Opportunity to join a forward‑thinking, collaborative team.
• Clear career path with diverse professional development options.
• Internal training and support for growth.
• Competitive compensation and benefits package.