Control Centre Operator

About the role

AltaLink, which delivers electricity across Alberta, is hiring two full-time Control Centre Operators in Calgary. The Control Centre team manages and operates the transmission wire facilities in real time, 24 hours a day, overseeing over 13,000 km of transmission lines and 300 substations. Operators report to the Manager, ACC Real Time within the System Operation team and must be able to work a rotating 12-hour shift.

Key responsibilities

• Operate the system according to AltaLink's Transmission Operating Procedures, Alberta Reliability Standards and NERC operating policies.
• Monitor voltage and element loading, and take preventative and corrective action to minimize violations.
• Restore the system to a stable, low-risk state after disturbances.
• Carry out planned and emergency switching procedures safely.
• Log events, disturbances and configuration changes, and prepare reports for documentation, compliance, investigations and customer metrics.
• Support the Operator Training Program and user acceptance testing of ACC tools, and act as subject matter expert.
• Work with internal partners, customers and utility partners, and take part in continuous improvement.

Required profile

• Diploma in Electrical Engineering Technology, or Power System Electrician or Journeyman Power Lineman, or equivalent utility experience.
• Ability to obtain and maintain NERC certification as a Transmission Operator.
• Proven experience in the listed duties.
• Valid driver's license, as some travel may be required.
• Good attendance and performance record, and ability to work rotating shifts and occasional overtime.

Required skills

• Proficiency with Microsoft Office (Outlook, PowerPoint, Word, Excel, Teams).
• Knowledge of electricity transmission systems is an asset.
• SAP or Oracle experience is an asset.

What we offer

• Extended healthcare plan (medical, disability, dental and vision)
• Spending accounts and competitive compensation and bonus plan
• Defined contribution pension plan and group RRSP, group life insurance
• Employee assistance program, tuition reimbursement and social club
• Vacation, earned time off, birthdays off work and 13 recognized holidays
• Onsite parking and gym, wellness programs; relocation support may apply