Constituency Assistant

About the role

The Constituency Assistant supports the Member of Parliament in delivering high‑quality constituent services and managing the office’s daily operations. This full‑time, permanent position is based in the Iqaluit constituency office and may require occasional travel, long hours, and weekend work.

Key responsibilities

• Manage, triage, and review the Member’s emails and communications, routing them to the appropriate staff.
• Maintain and update the Member’s agenda, schedule meetings, events, and travel arrangements.
• Draft correspondence to Ministers, stakeholders, and constituents.
• Provide administrative support to ensure smooth office operations and achievement of priorities.
• Create and maintain tracking systems for constituent requests, deadlines, and file distribution.
• Serve as the first point of contact for constituents on casework such as immigration, tax, and Old Age Security matters.
• Contact government services on behalf of constituents, follow up on programs, and ensure timely, confidential case handling.
• Assist with special projects aimed at improving office efficiency.

Required profile

• Superior organizational and multitasking abilities.
• Ability to work efficiently under pressure and adapt to changing demands.
• Excellent written and verbal communication skills with clear, concise writing.
• Strong judgment, interpersonal skills, and diplomatic approach when dealing with the public and stakeholders.
• Good understanding of the Canadian parliamentary system and federal political issues.
• Self‑motivated, proactive learner with a post‑secondary education background.

Required skills

• Proficiency with the Microsoft Office suite.