Clinical Applications Specialist - Monitoring Solutions (Bilingual)
gehc · Montreal
Description du poste
About the role
GE HealthCare is hiring a bilingual Clinical Applications Specialist for a national field-based role in patient monitoring. You will act as a trusted clinical partner before, during and after implementation, assessing workflows, shaping education strategies and delivering outcome-focused training so clinicians can confidently adopt the technology. Professional fluency in French and English, spoken and written, is required.
Key responsibilities
- Serve as subject matter expert in critical care patient monitoring, clinical workflows and technology adoption.
- Assess customer needs and workflows, develop learning plans and deliver role-based education for clinicians, super users and other stakeholders.
- Facilitate onsite and virtual training, demonstrations, workshops and evaluations in French and English.
- Support safe adoption by reinforcing evidence-informed practice, system capabilities, alarm management and workflow standardization within the approved scope of GE HealthCare solutions.
- Support the full customer journey: pre-sale demonstrations, implementation planning, go-live readiness, post-implementation optimization, upgrades and strategic touchpoints.
- Build relationships with clinical leaders, educators, super users and key opinion leaders, and work with Clinical Applications, Sales, Service, Product and Project Management teams.
- Capture training outcomes, share field insights, contribute to education content and stay current on critical care practice and adult learning.
- Follow GE HealthCare quality, compliance, privacy, safety and documentation requirements.
Required profile
- Professional fluency in French and English, including teaching, presenting and writing in both languages.
- Registered nurse in good standing with the applicable provincial regulatory body; current or recent critical care experience strongly preferred.
- Degree, diploma or equivalent combination, with 3+ years of clinical experience in critical care, acute care or patient monitoring.
- Knowledge of critical care workflows and physiologic monitoring, including ECG, hemodynamic monitoring, ventilator-related parameters and alarm management.
- Experience designing and delivering clinical education based on adult learning principles.
- Able to work independently from a home office and to travel extensively across Canada, including overnight trips and occasional weekend support; some travel to the United States may be required.
- Valid driver's license and willingness to complete driving-record checks and customer credentialing where applicable.
Preferred qualifications
- Certification or advanced education in critical care nursing.
- Experience with GE HealthCare patient monitoring solutions or comparable enterprise platforms.
- Experience with technology implementation, train-the-trainer programs, go-live readiness, workflow assessment or clinical change management.
- Strong facilitation, presentation, relationship-building, planning and documentation skills, and comfort with digital collaboration and virtual facilitation tools.
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gehc
Montreal
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