Campus Store Services Assistant

About the role

The Campus Store Services Assistant works in the Cougars Campus Store, providing flexible, front‑line customer service and operational support across the store, campus card office, online order fulfillment, and other customer‑facing services. The role offers a variable schedule, ranging from short shifts of three hours up to 35 hours per week.

Key responsibilities

• Deliver friendly, professional service in person, by phone and email, handling inquiries and routine concerns.
• Process sales using the point‑of‑sale system, receive and stock merchandise, and prepare online orders for shipping or pickup.
• Capture photographs, verify IDs, issue and replace ONECards, and manage basic account questions.
• Support UPass distribution, maintain records, prepare reports, and handle locker rentals.
• Participate in cross‑training, assist during peak periods, and help with special events.

Required profile

• High School Diploma or equivalent.
• Ability to work a flexible schedule, including evenings and weekends.
• Strong attention to detail and commitment to confidentiality.

Required skills

• Point‑of‑sale (POS) system operation.

What we offer

• Hourly wage ranging from $15.45 to $19.44 (CAD).
• Flexible work hours and cross‑training across multiple service areas.
• Experience in a university retail environment.