Brand Representative - Ontario Mills, Hollister

About the role

Abercrombie & Fitch Co. is hiring a Brand Representative for its Hollister store at Ontario Mills. Brand Representatives bring store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment for everyone. The role suits someone who enjoys connecting with customers, helping them find what they need and keeping the store well presented.

Key responsibilities

• Provide warm, welcoming and attentive service to all customers, anticipate their needs, start conversations naturally and offer product support and styling guidance across categories.
• Support product replenishment and keep the sales floor clean, organized and visually consistent, including folding, hanging and sizing merchandise.
• Process purchases, returns and exchanges accurately and efficiently while keeping a friendly checkout experience.
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store orders.

Required profile

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement with operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What we offer

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement and training and development.
• Opportunity to become a Brand Affiliate.

The starting rate is $16.90 per hour. The company is an equal opportunity employer.