Bilingual Business Development Representative (Canada)

About the role

DHL Express is seeking a bilingual Business Development Representative to drive Canada‑wide B2B sales. You will use our CRM system to qualify prospects, promote DHL Express services, and act as the main point of contact for customers.

Key responsibilities

• Qualify leads via phone, email and online platforms across all industries.
• Promote DHL Express solutions to new and existing clients.
• Manage small‑business accounts, re‑activate and onboard them for regular shipments.
• Identify growth opportunities and collaborate with internal sales channels.
• Coordinate with multiple departments to ensure smooth lead handling.
• Maintain pipeline and report progress to your supervisor.

Required profile

• College or university degree, or 1‑2 years of sales experience.
• Strong phone presence and ability to build rapport quickly.
• Self‑motivated, goal‑oriented and able to thrive in a fast‑paced environment.
• Resilient, positive attitude and perseverance to meet targets.
• Bilingual in French or Mandarin is a plus; geographic mobility welcomed.

Required skills

• Experience with a Customer Relationship Management (CRM) tool.
• Proficiency in Microsoft Office applications.

What we offer

• Professional development, 1:1 coaching and an Individual Development Plan.
• Training to become a Certified International Specialist and sales‑specific programs.
• Hybrid work environment (office and remote days).
• Comprehensive benefits: dental, medical, RRSP, employee discounts, 3 weeks vacation.
• Uncapped performance‑based commission with OTE of CAD 60‑100k.