Banking Advisor (Trainee) - Ottawa East

About the role

RBC is hiring a Banking Advisor (trainee) for its Ottawa East branch. The role suits candidates who combine client-focused sales expertise with natural problem-solving skills, helping clients with everyday banking, credit and investment needs. It is a regular, full-time, salaried position of 37.5 hours per week.

Key responsibilities

• Engage proactively with clients in the branch and the community, uncovering their banking needs and identifying sales and referral opportunities
• Educate and demonstrate products using technology to drive sales and retain business
• Respond to client-initiated contact and assist with a full range of financial transactions
• Listen actively to understand individual client needs and take ownership of resolving and preventing banking problems
• Cultivate relationships with partners to maximise referrals

Required profile

• Mutual funds accreditation, or willingness to obtain it (Investment Funds in Canada or the Canadian Securities Course)
• Passion for putting clients first and success in a hands-on, target-driven sales environment
• Problem-solving and people skills, flexibility, strong personal ethics and eagerness to learn
• Digital literacy across smartphones, tablets and laptops
• Availability to work all open business hours
• Nice to have: a track record of building client relationships in finance or services, and second-language skills

Required skills

• Digital literacy
• Client discovery and communication
• Data analysis

What we offer

• Total rewards program with competitive compensation, bonuses and flexible benefits
• Career advancement opportunities
• Sales training, coaching and development
• A supportive team and world-class tools and training