Assistant Team Leader – Retail Operations

About the role

The Assistant Team Leader supports the store management team in daily retail operations, ensuring a smooth, customer‑focused environment. This role combines hands‑on tasks such as stock handling with leadership duties like supervising staff breaks and performance tracking.

Key responsibilities

• Assist the management team with overall store operations and staff coordination.
• Receive, box, and unbox daily shipments; stock products on shelves.
• Climb ladders safely to reach all store areas for merchandising.
• Provide excellent customer service and resolve customer issues promptly.
• Maintain store safety, cleanliness, and visual standards.
• Handle cash management, and perform opening and closing duties as needed.
• Track breaks, time, and attendance; support hiring and performance management processes.

Required profile

• Approximately one (1) year of retail experience.
• At least one (1) year in a supervisory role.
• Flexible availability for day, evening, and weekend shifts.
• Strong communication and interpersonal abilities.
• Demonstrated leadership, organization, and teamwork skills.
• Ability to multitask in a fast‑paced, high‑volume environment.

Required skills

What we offer

• Stimulating and diverse working environment.
• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills for career growth.