Assistant Team Leader

About the role

The Assistant Team Leader supports the management team in daily retail store operations, ensuring excellent customer service and a well‑organized environment. This role combines hands‑on store tasks with supervisory responsibilities.

Key responsibilities

• Assist management in overseeing store operations and staff.
• Handle boxing and unboxing of daily shipments.
• Stock products on shelves and maintain inventory displays.
• Climb ladders safely to reach all store areas.
• Provide high‑quality customer service and resolve issues.
• Maintain store safety and cleanliness standards.
• Perform cash management, opening and closing duties as needed.
• Track breaks, time, and attendance; support hiring and performance management.

Required profile

• Approximately 1 year of retail experience.
• At least 1 year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Strong communication and interpersonal abilities.
• Demonstrated leadership, organization, and teamwork.
• Ability to multitask in a fast‑paced, high‑volume environment.
• Customer‑service oriented mindset.

Required skills

What we offer

• Stimulating and diverse working environment.
• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills.