Assistant Store Manager

About the role

The Assistant Store Manager supports the Store Manager in daily retail operations, ensuring a high level of customer satisfaction while driving sales performance. This role also steps in as Manager on Duty whenever the Store Manager is absent.

Key responsibilities

• Assist the Store Manager with overall store operations and staff supervision.
• Handle merchandising, stock replenishment, and unpacking of daily shipments.
• Deliver exceptional customer service and resolve escalated issues.
• Train, coach, and develop team members.
• Manage cash handling, opening and closing procedures.
• Assign tasks, maintain store safety, cleanliness, and visual merchandising standards.
• Conduct performance evaluations and provide feedback.
• Ensure compliance with company policies and safety regulations.
• Participate in hiring and performance management processes.

Required profile

• Minimum two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability for day, evening, and weekend shifts.
• Strong leadership, communication, and decision‑making abilities.
• Ability to multitask and prioritize in a fast‑paced environment.

Required skills

What we offer

• Stimulating and diverse work environment.
• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Career development opportunities within the organization.