Assistant Manager - Hollister, Vancouver Mall

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Hollister store at Vancouver Mall. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruiting and training to engagement and development. It is built on a promote-from-within philosophy.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing and scheduling, payroll management and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and analyze reporting to inform decisions
• Protect store assets, run inventory control and operate register and point-of-sale systems
• Fulfill omnichannel orders and represent the brand and company culture

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• Strong customer focus and knowledge of current fashion trends
• Strong communication, interpersonal and coaching skills, with the ability to balance multiple tasks and work in a fast-paced environment

What we offer

• Starting rate of $21.50 per hour
• Quarterly incentive bonus program, paid time off and a paid volunteer day per year
• Merchandise discount, medical, dental and vision insurance, life and disability insurance, and an associate assistance program
• Paid parental and adoption leave and a 401(k) savings plan with company match
• Training and development, with career advancement opportunities promoted from within