Administrative Associate / Receptionist (Clinic)

About the role

We are looking for an Administrative Associate / Receptionist to join our clinic in Montreal. The role combines front‑desk duties with administrative support, ensuring a smooth and welcoming experience for patients and staff.

Key responsibilities

• Greet clients professionally and manage the reception area, including opening and closing.
• Answer internal phone calls and respond to patient emails.
• Handle client billing, balance the cash register, and perform month‑end reconciliation.
• Schedule, confirm, reschedule and cancel appointments.
• Collaborate with the Coordinator to maintain daily operations and minimize wait times.
• Maintain cleanliness, inventory and appearance of the service area.
• Provide general administrative support and coverage as needed.

Required profile

• High school diploma.
• At least 1 year of customer‑service experience.
• Bilingual in French and English (spoken and written).
• Strong attention to detail, organization and ability to handle multiple tasks.
• Professional appearance, punctuality and reliability.
• Ability to work under pressure while maintaining confidentiality.

Required skills

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word

What we offer

• Employer‑matched pension plan from day one.
• Group benefits and wellness spending account ($500‑$700).
• 3 weeks vacation plus 3 wellness days.
• TELUS share purchase plan and mobile plan discounts.
• Up to $5,000 per year for mental‑health support.