Administrative Assistant

About the role

The Administrative Assistant will provide essential office support for a busy plumbing company in Calgary. You will ensure smooth information flow, handle communications, and maintain accurate records while supporting both staff and customers.

Key responsibilities

• Coordinate the flow of information within the team and evaluate daily operations.
• Open, sort and distribute mail and other materials.
• Supervise and train 3‑4 staff members, establishing office policies and procedures.
• Schedule and confirm appointments, answer telephone calls and electronic enquiries.
• Compile data, statistics and other information; oversee preparation of reports.
• Respond to employee questions and complaints, and maintain a digital database.
• Order office supplies, maintain inventory and manage basic bookkeeping tasks.
• Greet visitors, direct them to appropriate contacts, and maintain manual and computerized filing systems.
• Type, proofread and perform data entry for correspondence, forms and other documents.
• Provide customer service and conduct performance reviews.

Required profile

• Ability to work independently in a fast‑paced environment.
• Strong attention to detail and ability to meet tight deadlines.
• Excellent oral communication, multitasking, organization and time‑management skills.
• Reliability, client focus and a collaborative team attitude.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Windows
• Microsoft Word
• Microsoft Office suite