Valet / Bell Person (Part Time)

About the role

Fairmont Hotel Macdonald in Edmonton is hiring a part-time Valet / Bell Person who reports to the Director of Front Office. The role greets guests at the driveway, assists with valet parking and provides a warm welcome from arrival to departure.

Key responsibilities

• Stand at the entrances to assist guests with parking on arrival and departure, and greet all guests arriving by vehicle
• Promote valet parking as the only hotel-related parking option or direct guests to public parking
• Identify and store vehicle keys in a locked place, and give guests detailed parking fees and valet benefits
• Keep entrance areas clear and give guests a thorough walk-around of their vehicles before they enter the garage, noting any damage
• Answer questions about hotel facilities, dining, transport and local attractions, and remove items from stored vehicles when requested
• Follow the fire response manual and report suspicious behaviour to the supervisor and security
• Adhere to Fairmont service standards and act immediately on deficiencies or untidiness

Required profile

• Available to work weekends, evenings and shifts
• Recent driving record in good standing; must be legally eligible to work in Canada
• Good verbal and interpersonal skills, team-oriented and customer-focused
• Able to stand and walk constantly, lift up to 30 lbs, climb stairs and ladders occasionally

Required skills

• Valid driver's licence with no infractions
• Ability to operate standard transmission vehicles (manual and automatic)
• Good command of English

What we offer

• Pay of $18.88 - $19.88 CAD gross per hour
• Benefits package (medical, vision and dental) for full-time permanent employees, including mental health coverage and a pension plan with employer matching
• Employee travel programme, wellness platform, learning programmes and career development opportunities