Room Attendant (Part-Time)

About the role

Fairmont Royal York, a historic luxury hotel in Toronto, is looking for a part-time Room Attendant. You will keep guest rooms comfortable, inviting and clean, while offering welcoming service to guests and supporting the hotel's health, safety and guest feedback initiatives.

Key responsibilities

• Clean and sanitize assigned guest rooms and public spaces, including dusting, bed-making, soiled linen and garbage removal, vacuuming, bathroom cleaning and disinfecting, furniture cleaning, inside window cleaning and room replenishment
• Follow detailed cleaning standards for stayover and vacant rooms, and record cleaned rooms in the mobile device provided
• Report maintenance needs and communicate guest requests or concerns with a Housekeeping leader
• Take part in deep cleaning of rooms as required, and return and tag lost and found items in the Housekeeping Office
• Work safely, support company policies such as EES, Health and Safety and Voice of Guest, and perform other related duties as assigned
• Work weekends, holidays and shift work as scheduled

Required profile

• Previous housekeeping experience in a luxury hotel is an asset
• Must be able to stand and walk constantly, lift and carry up to 50 lbs, kneel, climb ladders and stairs, and stand for an entire 8-hour shift
• Legal eligibility to work in Canada; the hotel cannot assist with work authorization

Required skills

• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Ability to work with minimal supervision and to focus on guest needs calmly and courteously

What we offer

• Starting pay of $23.24 per hour, with a wage increase after six months of compensated service
• Free meals every shift, travel discounts at Accor hotels worldwide, free dry cleaning for work gear and custom learning programs