Food Service Supervisor

About the role

We are seeking a Food Service Supervisor to lead our team at Arby's Restaurant in Kamloops. The role involves overseeing food preparation, ensuring quality standards, and managing staff schedules in a fast‑paced environment. You will work directly with kitchen and front‑of‑house staff to deliver consistent, high‑quality service.

Key responsibilities

• Establish methods to meet work schedules and create efficient shift patterns.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns promptly and professionally.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports on operations, waste and performance.
• Work in a fast‑paced environment, handling pressure while maintaining attention to detail.
• Perform walking duties and uphold high standards of cleanliness throughout the restaurant.

Required profile

• Excellent oral communication skills.
• Team player with a strong focus on collaboration.