Food & Beverage Executive Assistant (Maternity Coverage, 12 Months)

About the role

Fairmont Jasper Park Lodge is hiring a Food & Beverage Executive Assistant to cover maternity leave for 12 months. Reporting to the Assistant Director of Food & Beverage, the role supports the F&B and kitchen teams with administration, coordination and liaison, and requires legal eligibility to work in Canada.

Key responsibilities

• Deliver professional, engaging and friendly service and follow departmental policies, procedures and service standards
• Liaise with the Assistant Director of F&B and Executive Chef to achieve VOG, LQA and budget targets
• Help create, implement and follow up on action plans based on EES feedback, and work with restaurant outlet managers and sous chefs
• Communicate the offering of all food and beverage outlets, help develop menu packages and coordinate menu design, printing and distribution
• Distribute VIP profiles and requests, and communicate allergy and special dietary requests to the F&B and kitchen teams
• Prepare weekly, monthly, quarterly and annual reports and provide administrative support to the F&B and kitchen teams
• Maintain payroll, vacation and statutory holiday records, manage employee files and act as minute-taker at meetings
• Keep departmental and communication boards updated, foster inter-departmental cooperation and follow safety and sanitation policies
• Drive hotel and guest vehicles in line with vehicle handling and safety policies

Required profile

• Knowledge of F&B operations and of the duties of Front Office and Guest Services areas
• Proficiency in Opera PMS; Opera Sales & Catering is an asset
• Hospitality diploma or degree, current First Aid certification, and completion of Train the Trainer and Interaction Management are assets
• Excellent communication and organizational skills, strong interpersonal and problem-solving abilities, and ability to work independently with minimal supervision
• Legal eligibility to work in Canada; the hotel cannot assist with work authorization

What we offer

• Annual salary of $57,000 - $60,000
• Subsidized staff accommodation assistance, one complimentary meal per shift in the staff cafeteria, and staff travel discounts worldwide
• Complimentary upgrades, extended stays and dining and wellness discounts across Fairmont and Raffles properties
• Wellness platform, access to the Colleague Lifestyle Program and opportunities to grow within the resort and Accor's 5,700 properties