Director, Food & Beverage

About the role

Fairmont Hotel Macdonald in Edmonton is looking for a Director, Food & Beverage who reports to the Hotel Manager. The role leads the Food & Beverage division, ensuring guest service, quality and consistency meet a luxury standard and exceed those of other properties in the city. The Director brings new food and cocktail trends to the team and works closely with the team to deliver an outstanding experience.

Key responsibilities

• Lead and coordinate the Events, Culinary, Stewarding and Outlets teams, and lead by example with integrity, empathy, trust and respect.
• Ensure strict adherence to Fairmont Brand Standards across all Food and Beverage areas.
• Improve guest satisfaction through colleague development and job engineering.
• Act as a key member of the Leadership and Crisis Management teams.
• Assist in preparing the hotel's Business Plan (Operating Budget, Marketing and Sales Plan, Capital Budget) and develop monthly financial outlooks for the division, analysing trends to maximise profitability.
• Analyse F&B trends, competitors and benchmarks, and collaborate with suppliers and producers on product quality.
• Create and update menus suited to target markets, seasonality, dietary trends and cost control.

Required profile

• University degree or college diploma in Hotel or F&B management, or culinary institute, preferred.
• Valid Food Safety/Food Handler's and Smart Serve certifications, and a valid ProServe certification that must be maintained.
• Minimum of 6 years of progressive leadership in hotel Food & Beverage operations.
• Experience managing a progressive beverage program in a multi-outlet operation.
• Proven ability to drive revenue and profit while maintaining colleague and customer experiences.
• Proven ability in menu concept and design, marketing and online reputation management.
• Must be legally eligible to work in Canada; the hotel cannot assist with work authorization.

Required skills

• Pricing, revenue management and cost controls.
• Menu design and marketing.
• Strong communication, organisational and interpersonal skills.

What we offer

• Medical, vision and dental benefits, including mental health coverage up to $5,000 per year for full-time permanent employees.
• Defined contribution pension plan with employer matching up to 5% of annual earnings for full-time permanent employees.
• Employee travel program with discounts on rooms and food and beverage at Fairmont and Accor properties worldwide.
• Wellness platform, learning programs through the Academies, corporate social responsibility involvement and career development with national and international promotion opportunities.