Designated Beauty Advisor – Christian Louboutin

About the role

The Designated Beauty Advisor for Christian Louboutin will deliver exceptional service to luxury clientele, driving brand sales and building lasting relationships within Holt Renfrew’s Vancouver store.

Key responsibilities

• Provide extraordinary, personalized service to all customers.
• Achieve and exceed individual and brand sales targets.
• Develop a loyal client base through acquisition, development, and retention activities.
• Share expert product knowledge with the broader selling team.
• Maintain strong relationships with buyers, vendors, and store management.
• Identify marketing opportunities, execute events, and recommend assortments to boost brand performance.
• Participate in all product‑knowledge and vendor training sessions.
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks.
• Communicate regularly with personal clients via phone, email, and mail regarding events, requests, and follow‑ups.
• Resolve customer service issues and collaborate with management on escalations.

Required profile

• High school diploma or equivalent.
• Minimum two years of commission‑based sales experience, preferably in a luxury retail environment.
• Proven ability to exceed sales targets.
• Highly collaborative and able to thrive in a fast‑paced, team‑oriented setting.
• Flexible schedule including nights, weekends, and holidays.
• Entrepreneurial, competitive, self‑motivated attitude.

Required skills

What we offer

• Competitive total compensation package.
• Generous employee discount.
• Pension plan and health & dental benefits.
• Tuition assistance and continuous learning opportunities.