Bilingual Desktop Administrator – Hybrid (Montreal)

About the role

We are seeking a bilingual Desktop Administrator to join our IT team in Montreal on a hybrid schedule. The role focuses on supporting end‑user computing devices, including laptops, desktops, and virtual desktop infrastructure (VDI), ensuring reliable performance for internal users.

Key responsibilities

• Provide day‑to‑day support for laptops, desktops, and VDI environments.
• Manage user accounts, groups, and policies in Active Directory.
• Troubleshoot hardware issues on both physical and virtual machines.
• Diagnose and resolve network, VPN, and remote‑desktop connectivity problems.
• Collaborate with users to address infrastructure‑related incidents and service requests.

Required profile

• Fluent in English and French, with strong communication skills.
• Proven experience (1‑3 years) in end‑user computing support and desktop engineering.
• Ability to work on‑site three days per week and remotely the remaining days.

Required skills

• End‑User Computing Devices (Laptop, Desktop, VDI)
• Active Directory administration
• Desktop engineering concepts
• VMware and VDI troubleshooting
• Hardware troubleshooting for desktops and laptops
• Network and VPN connectivity support
• Remote Desktop Client and software

What we offer

• Contract position for 6‑12 months.
• Competitive rate of CAD 40‑42 per hour.
• Hybrid work model (3 days on‑site, 2 days remote).
• Opportunity to work with a dynamic IT team in a bilingual environment.