Assistant Food and Beverage Manager - Braidwood Tavern

About the role

Four Seasons Resort and Residences Whistler is looking for an Assistant Food and Beverage Manager for Braidwood Tavern, a restaurant and bar serving craft cocktails and seafood-inspired dinners. The role oversees daily operations, ensures excellent customer service, manages the restaurant staff, maintains quality standards and maximizes profitability. It reports to the Restaurant Manager.

Key responsibilities

• Plan, organize, control and direct the work of employees in the Food and Beverage division, including Sidecut Restaurant and Bar, In Room Dining, Pool and/or Banquets, Braidwood Café and other activations and pop-ups, while ensuring guest satisfaction.
• Train, evaluate, lead, motivate and coach staff so that cultural and core standards are met.
• Handle guest complaints, concerns and special requests, and promote good public relations.
• Ensure the quality of food, ingredients and preparation methods, and provide knowledge of wine and spirits.
• Coordinate with employees and managers, attend regular operational meetings and recommend improvements to facilities and equipment.
• Manage employee scheduling and staffing levels while keeping labour standards.
• Step in for other areas of the resort during absences or heavy volume.

Required profile

• At least 2 years of supervisory or management experience in Food and Beverage.
• Ability to work in Canada.
• Strong interpersonal, leadership and organizational skills, with attention to detail.

What we offer

• Salary range of $74,000-$76,000 annually.
• Housing allowance, clothing allowance and winter leisure pass (ski pass or leisure benefit).
• Use of the fitness facility, medical, dental and sick leave coverage, and a company pension plan.
• Employee travel program, training and development, and employee recognition programs.
• Complimentary meal per shift, dry cleaning services and onsite parking.
• Schedule is flexible across mornings, evenings, weekends and holidays, as the hotel is open 24/7, 365 days a year.