Assistant Director, Board Services (Senior Leadership)

About the Role

Join a leading pension organization as Assistant Director, Board Services, a strategic operational leadership position based in Victoria, BC. You will play a pivotal role in ensuring the delivery of high-quality, reliable services to pension fund boards and senior partners, driving excellence through disciplined execution and strategic oversight.

Main Missions

• Oversee branch operations in close collaboration with the Director to ensure seamless service delivery.
• Strengthen planning and execution discipline by establishing clear standards, metrics, and controls.
• Lead, coach, and develop high-performing teams through clear expectations and accountability.
• Mentor the team in disciplined, risk-aware project delivery.
• Translate organizational strategy into predictable results and an exceptional client experience.

Profile Required

• Proven experience in operational leadership and strategic management.
• Strong operational judgment with the ability to manage complex stakeholder relationships.
• Collaborative leader with a people-centric approach and a focus on mentorship.
• Ability to drive consistency, punctuality, and high-quality outcomes in a regulated environment.

Required Skills

• Strategic Operational Leadership
• Project Management & Risk Mitigation
• Stakeholder Management
• Team Coaching & People Development
• Performance Metrics & Process Optimization

What We Offer

• Comprehensive benefits package (Health, Dental, Defined Benefit Pension Plan).
• Hybrid work environment (minimum 40% on-site presence).
• Continuous professional development and training programs.
• Community engagement opportunities and numerous recognition initiatives.