Warehouse Management Systems (WMS) Administrator

About the role

The Warehouse Management Systems (WMS) Administrator is responsible for managing and optimizing daily warehouse system activities to ensure accurate order processing, timely shipment execution, and high data integrity. This role acts as a key liaison between warehouse operations, sales order coordination, traffic teams, and IT.

Key responsibilities

• Wave, allocate, and generate task/shipping paperwork for orders in line with customer and warehouse requirements.
• Execute order modifications (line removals, cancellations, price or shipping method changes) and document changes in the WMS.
• Track orders using Shipping Logs and cIMS reports, identify exceptions, and resolve discrepancies.
• Partner with Sales Order Coordinators to clarify order requirements and correct data at the source.
• Verify that newly released orders are processed and shipped on time; escalate delays to management.
• Read and validate data from WMS, ERP (Great Plains), shipping systems, and other operational sources.
• Analyze operational data to identify trends, bottlenecks, root causes of errors, and opportunities for efficiency improvements.

Required profile

• Strong analytical mindset with attention to detail.
• Ability to troubleshoot system‑related issues and communicate resolutions.
• Experience working cross‑functionally with operations, sales, and IT teams.

Required skills

• Warehouse Management System (WMS) administration.
• ERP experience – Microsoft Dynamics Great Plains.
• cIMS reporting tools.
• Data analysis and reporting.
• Order processing and shipping documentation.

What we offer

• Opportunity to work in a global distribution leader.
• Collaborative environment with cross‑functional exposure.