Office Assistant

About the role

Join a fast‑growing challenger bank and provide essential administrative support to the Mortgage Services team. This entry‑level position offers a hands‑on experience in a dynamic banking environment while contributing to the smooth operation of daily office tasks.

Key responsibilities

• File and scan documents for Mortgage Services (approximately 15% of daily work).
• Distribute incoming mail to the appropriate departments (about 25%).
• Collect and deliver cheques from TD Bank for HELOC accounts several times a day, ensuring accurate logging and distribution (around 35%).
• Assist with monthly special projects such as copying files, preparing client letters, internal moves, and envelope stuffing (roughly 25%).
• Perform additional tasks assigned by management as needed.

Required profile

• High school diploma or equivalent (GED).
• Ability to work under pressure and multitask effectively.
• Highly organized with a professional attitude and discretion.
• Strong willingness to follow directions and support team goals.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.

What we offer

• Competitive discretionary bonus.
• Market‑leading RRSP matching program.
• Comprehensive medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top‑up benefits.
• Generous vacation and personal days.
• Virtual events and professional development programs.