Administrative Assistant – Engineered Wood Products

About the role

Star Truss is seeking an organized Administrative Assistant to support the Engineered Wood Products (EWP) team. Reporting to the Branch Manager and Design Manager, you will ensure smooth office operations, accurate data entry, and effective communication with customers and internal departments.

Key responsibilities

• Provide general administrative support for Design, Estimating, and Production departments, maintaining accurate records.
• Enter and update job and quote information in office software, convert quotes to sales orders, and generate material lists.
• Communicate project outlines and lead‑time expectations with customers, monitor email and phone inquiries, and update databases.
• Assemble and distribute design packages, daily and weekly reports, and order status updates.
• Follow Star’s Safety Program, report incidents, and suggest process improvements.

Required profile

• High school diploma or equivalent.
• Minimum 1 year of experience in an administrative role.
• Strong organizational, communication, and listening skills.
• Detail‑oriented with the ability to manage multiple priorities.
• Team player who contributes ideas and respects colleagues.

Required skills

• Proficiency with Microsoft Outlook, Word, Excel, Teams, SharePoint, and PowerPoint.
• Comfortable using standard office equipment.

What we offer

• Competitive compensation and benefits package.
• Company‑matched RRSP/DPSP program.
• Employee home purchase program and employee discounts.
• Safe work environment with ongoing safety training.