UX/UI Designer - On-Call Role

About the role

AECOM Mississauga is hiring an on-call UX/UI Specialist to support a major infrastructure program. The specialist supports the development of digital solutions by combining user research with UX/UI design, working closely with business analysis, delivery and change management teams to understand user needs and ensure effective user experiences.

Key responsibilities

• Lead qualitative and quantitative user research across the project lifecycle, including journey mapping, interviews, usability assessments and persona development.
• Plan and run user research engagements to understand user needs, behaviours and pain points.
• Translate research findings into practical UX recommendations.
• Create wireframes and low- to mid-fidelity UX/UI mockups to support business analysis and digital solution development.
• Collaborate with delivery teams so solutions meet defined UX goals.
• Work with Change Management on change and user engagement activities.

Required profile

• Bachelor's degree in a relevant field plus 6 years of relevant experience, or equivalent experience and/or education.
• Experience supporting digital programs and initiatives.
• Preferred: 10+ years supporting digital programs, experience in both UX and UI design, and experience collaborating with business analysis, delivery and change management teams.

Required skills

• Preferred: experience using Figma.
• Preferred: experience planning and running qualitative and quantitative user research, and developing journey maps, personas, wireframes and mockups.
• Preferred: experience conducting usability assessments and turning research into actionable insights.

This is a newly created role. Sponsorship for Canadian employment authorization is not available. AECOM offers benefits such as medical, dental, vision, life, disability, paid time off, flexible work options, a retirement savings plan and an employee stock purchase plan, depending on employment status.