Store Manager

About the role

The Store Manager leads a retail location in Laval, ensuring excellent customer service, a well‑maintained store environment, and strong financial performance. This full‑time position reports to the District Manager and oversees all daily operations.

Key responsibilities

• Supervise and develop a team of full‑time employees, including assistant managers and customer service representatives.
• Recruit, hire, train, and schedule staff in line with company guidelines.
• Maintain store cleanliness, organization, merchandising standards, and safety procedures.
• Build positive relationships with suppliers and resolve customer complaints promptly.
• Conduct performance appraisals and regular check‑ins using Workday.
• Communicate effectively with the team through meetings and updates.
• Analyze daily sales and expenses, manage budgets, and drive profit growth.

Required profile

• Proven experience supervising retail staff and managing store operations.
• Strong leadership, coaching, and mentoring abilities.
• Excellent attendance and a professional, supportive presence.
• Ability to enforce non‑discriminatory hiring and employment practices.

Required skills

• Workday performance‑management system.
• Cash handling and awareness.
• Safety‑procedure training and implementation.