Senior Program Assistant – Postgraduate Education

About the role

The Senior Program Assistant provides essential administrative support for the Postgraduate Education Program within the Department of Medicine at the Vancouver General Hospital site. This role contributes to the smooth operation of one of Canada’s largest internal medicine training programs.

Key responsibilities

• Manage the WebEval system, overseeing 3,260+ resident ITERs and 5,500+ faculty/service evaluations.
• Maintain and update rotation objectives and rotation‑specific ITERs in collaboration with the Program Director.
• Coordinate the annual Lead Resident recruitment process, acting as primary contact for applicants and scheduling interviews.
• Liaise with physicians across community and distributed sites, as well as private accommodation facilities.
• Handle confidential information with discretion and exercise sound judgment in complex situations.
• Provide administrative assistance to the Program Manager, Coordinator, Director, and Associate Directors.

Required profile

• Experience in administrative support within a medical or academic environment.
• Strong understanding of university and faculty policies related to postgraduate medical education.
• Excellent organizational skills and ability to manage high‑volume data and processes.
• Effective communication with physicians, staff, and external partners.

Required skills

• WebEval system proficiency
• Microsoft Excel
• Database management
• Microsoft Office suite

What we offer

• Competitive monthly salary ranging from $4,739 to $5,102 CAD.
• Opportunity to work in a diverse, inclusive environment committed to equity.
• Professional development within a leading medical education program.