Senior Product Manager, Robot Platforms

About the role

Avidbots is looking for an experienced Senior Product Manager to work with management on the roadmap for its cleaning robot platforms (Neo, Neo 2W and Kas). Reporting directly to the VP Product, the role sits at the centre of the company and works cross-functionally with Engineering, Manufacturing, Supply Chain, Customer Success and Sales. The robots run in airports, warehouses, hospitals, factories and schools on five continents.

Key responsibilities

• Own and publish the multi-quarter roadmap for the three platforms, with clear sequencing, trade-offs and rationale
• Collaborate with engineering management on release planning and issue escalation, and maintain a single prioritized backlog
• Partner with the VP Product on the 2-3 year platform strategy and turn it into quarterly priorities
• Write clear, testable requirements and define acceptance criteria with QA and Engineering
• Run discovery with facility managers, cleaning contractors, BSC operators and channel partners, and turn field data, warranty claims and service escalations into product decisions
• Work with Manufacturing, Supply Chain and Quality through NPI (DFM reviews, pilot builds, validation, ramp)
• Define commercial readiness: positioning, pricing inputs, SKU and configuration structure, ROI story, sales enablement and service documentation
• Partner with Customer Success and Field Service on deployment readiness and spares strategy, and run launch and post-launch reviews
• Track platform metrics, build business cases for major investments and act as escalation point for product questions from Sales, Customer Success and channel partners

Required profile

• 5+ years in product management, including at least 3 years owning a physical product with an embedded software stack
• Demonstrated ownership of a deployed installed base and decisions based on field feedback
• Technical fluency with mechanical, electrical, embedded and software engineers, without needing to write production code
• Ownership of the commercial side: pricing, positioning, SKU structure, business cases and sales enablement
• Strong written communication, decision-making with incomplete data, and willingness to travel 20-25% to customer sites
• Based in or willing to relocate to the Waterloo Region; the role is on-site with engineering and manufacturing teams

Preferred

• Experience with autonomous mobile robots, AGVs/AMRs, AVs or similar autonomy-enabled products
• Hardware sold alongside a recurring software or service contract, and B2B products to facilities, operations or industrial buyers
• Channel or distribution sales experience
• Track record taking a hardware product through NPI to volume production
• Engineering degree or background, familiarity with safety and compliance for mobile machinery, and strong working knowledge of AI tools