Senior Air & Ocean Specialist

About the role

Buckland, a global trade company offering customs brokerage, trade managed solutions, freight forwarding, trade technologies and warehousing/distribution services, is looking for a Senior Air & Ocean Specialist. The role coordinates documentation and advances for clearance, handles freight delivery after clearance, and monitors and controls entry-summary preparation so shipments are entered in line with the US Federal Code of Regulations. It reports to the Team Leader, Air & Ocean.

Key responsibilities

• Handle all import of air and ocean shipments and work with forwarders on a daily basis
• Ensure proof of delivery (POD) is supplied and expedite and trace shipments as required
• Determine profit levels and handle billing
• Prepare the required customs documentation
• Develop, implement and maintain department processes
• Provide the highest level of customer service to clients
• Other duties as assigned

Required profile

• High school diploma or equivalent
• At least three years of relevant work experience
• No CAD or USA work experience required, though knowledge of Canadian or US customs regulations may be needed for some positions

Required skills

• Intermediate MS Office experience
• Strong verbal and written communication skills
• Excellent problem-solving and decision-making skills