Sales Development Representative

About the role

Amilia is looking for a Sales Development Representative to be the first voice prospects hear from us. You will drive pipeline growth by sourcing new business, qualifying inbound interest, and creating qualified opportunities for Account Executives.

Key responsibilities

• Conduct outbound prospecting across the Canada/US SMB market through cold calls, email campaigns, and social outreach.
• Manage inbound leads from initial contact to qualified call, meeting response‑time SLAs and turning website visits, trial sign‑ups, and referrals into opportunities.
• Run discovery calls to understand prospect pain points, budget, and buying process, then demonstrate the value of SmartRec and hand off qualified leads to Account Executives.
• Maintain accurate records in Salesforce throughout the sales funnel and use pipeline data to improve the sales process.

Required profile

• Bilingual in French and English.
• Proven experience as a Sales Development Representative or similar role.
• Excellent organization, time‑management, and business acumen.
• Experience working with Salesforce CRM.
• Strong verbal and written communication skills and ability to build relationships with customers.
• Hands‑on experience with cold calling, cold emailing, and social outreach prospecting techniques.
• Background in e‑commerce, SaaS, or related tech industry.

What we offer

• Competitive salary with progressive structure.
• Group RRSP contribution up to 5% and group insurance for you and your family.
• $750 wellness allowance per year and flexible work options (office, remote, up to 3 months abroad).
• Four weeks vacation, eight sick days, and year‑round mini‑Fridays.
• Professional development through workshops, Udemy access, and conference attendance.
• Company‑wide bonding activities, weekly bootcamp and Pilates classes, and employee discounts on STM/EXO memberships.
• In‑office snacks, fresh fruit, coffee, and free beverages.