Revenue Recovery Supervisor (Part-Time)

About the role

UPS is hiring a part-time, permanent Revenue Recovery Supervisor in Calgary, Alberta. The supervisor trains and supervises the daily activities of employees assigned to the area, working in both a warehouse and an office environment, and ensures that all assigned duties are completed safely and on time.

Key responsibilities

• Supervise and train employees effectively, including on-job supervision (OJS) forms and vacation scheduling
• Conduct audits of procedures and methods for the different UPS systems, including DWS maintenance and compliance, DWS UPS certification, and DWS, EDS calibration test audits to ensure billing accuracy
• Generate reports used by the finance department and handle revenue recovery information processing, including effectiveness percentage audits
• Train revenue auditors, update new hire training packets and maintain annual training certifications (WHMIS, policies, procedures, safe work methods)
• Handle employee timecard verification, injury reports, disciplinary discussions and recognition program management
• Take part in committee work such as the Revenue Recovery ERI Committee and CHSP Committee

Required profile

• Bachelor's degree or international equivalent preferred
• Ability to meet local age and operations requirements to operate a vehicle
• Physical ability to bend, stoop, crouch, squat, crawl, climb, stand, sit and turn
• Self-motivated, works well with limited direct supervision and is a team player

Required skills

• Experience with Access, Excel, Word and PowerPoint
• Good decision-making and time-management skills

The position is scheduled Monday to Friday, 5:00 am to 10:00 am, with flexibility depending on business needs, at 22 Aero Drive NE, Calgary, with a pay rate of $21 per hour. Applications close on Tuesday, November 3, 2026.