Retail Store Customer Service Coordinator

About the role

We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast‑paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.

Key responsibilities

• Drive operational excellence in visual merchandising, customer service, back‑room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training associates on service policies and procedures.
• Train and develop associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye‑catching merchandise displays in key areas.

Required profile

• Relevant experience – 1‑2 years in retail or service with a strong grasp of customer needs and operational processes.
• Team collaboration – a collaborative mindset that fosters effective teamwork and positive relationships.
• Task management – ability to efficiently manage multiple tasks in a fast‑paced environment while adapting to new challenges.
• Communication and time management – strong skills for clear information sharing and effective prioritization.

What we offer

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Exclusive discounts at our stores for you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Support through Associate and Family Assistance programs to enhance your well‑being.