Restaurant Manager (Full-time)

About the role

The Restaurant Manager will lead daily operations at our Greenwood Dairy Queen, ensuring profitability, high service standards, and compliance with health and safety regulations. This full‑time position oversees budgeting, staff management, and customer experience in a fast‑paced environment.

Key responsibilities

• Analyze and manage a budget of $1.5M‑$4M to maximise profits.
• Adjust food preparation methods and menu pricing according to budget constraints.
• Monitor revenues, labour costs and cash flow, completing balance sheets and cash reports.
• Recruit, schedule, train, supervise and evaluate a team of 16‑20+ staff members.
• Ensure health, safety and regulatory compliance throughout the restaurant.
• Negotiate with suppliers for food and other supplies.
• Address customer complaints and deliver excellent service.
• Plan and organise daily operations, including service type and operational procedures.

Required profile

• College/CEGEP education.
• 3 to less than 5 years of experience in restaurant or hospitality management.
• Strong client focus with reliable interpersonal and communication skills.
• Ability to work in a fast‑paced, repetitive‑task environment.
• Proven reliability and ability to lead and instruct individuals.

What we offer

• Mentorship programmes for newcomers and refugees.
• Mentorship, coaching and networking opportunities for youth, veterans, Indigenous workers and visible minorities.
• Supportive work environment with opportunities for professional growth.