Residential Support Worker – Safe Beds Program

About the role

The Residential Support Worker provides direct residential support to Safe Beds clients, helping them develop mental‑health and housing goals, life‑skill competencies, and pathways to stable housing. The role operates on a rotational shift, Monday‑Friday, under the supervision of the Safe Beds Program Supervisor.

Key responsibilities

• Assess client eligibility, coordinate admissions with police, and orient clients to the Safe Beds program.
• Collaborate with clients to create and monitor individualized goal plans covering mental health, housing, and daily living activities.
• Deliver life‑skill training (budgeting, cooking, hygiene, etc.) in one‑on‑one or small‑group settings.
• Maintain up‑to‑date knowledge of community resources and make referrals to support clients after program discharge.
• Document client interactions, complete required reports, and contribute to program evaluation and improvement.

Required profile

• Two‑year post‑secondary diploma in a relevant field (e.g., Recreation Therapy, Occupational Therapy Assistant, Developmental Service Worker).
• At least one year recent experience working with individuals experiencing mental‑health challenges.
• Valid Ontario driver’s licence, reliable vehicle, and proof of insurance.
• Knowledge of mental‑illness signs, assessment techniques, and community resources.