Receptionist – Front Desk

About the role

Lu Dream Spa is looking for enthusiastic front‑desk professionals to join its team in the Markham/Richmond Hill area. As a Receptionist you will be the first point of contact for clients, ensuring a warm and efficient welcome while supporting daily administrative operations.

Key responsibilities

• Greet clients and visitors with a friendly, professional demeanor.
• Answer incoming phone calls, respond to client inquiries, and direct calls appropriately.
• Schedule and manage appointments using the spa’s booking system.
• Perform basic clerical duties such as data entry, filing, and maintaining organized records.
• Assist with customer service issues to create a positive client experience.

Required profile

• Ability to speak basic Mandarin Chinese (reading and writing not required).
• Strong communication and phone etiquette skills.
• Prior experience in a receptionist or customer‑facing role is advantageous.
• Excellent organizational abilities and capacity to multitask in a fast‑paced environment.

Required skills

• Proficiency in standard office software for data entry and file management.
• Basic Mandarin speaking ability.