Receptionist & Administrative Assistant – Wellness Clinic

About the role

We are seeking a friendly and organized Receptionist & Administrative Assistant to be the first point of contact for clients at our wellness clinic. You will manage front‑desk operations, support daily administrative tasks, and help ensure a smooth, high‑touch experience for every visitor.

Key responsibilities

• Welcome clients in‑person, handle check‑in/check‑out, and maintain a calm reception area.
• Answer calls, texts, and emails promptly; confirm appointments, send reminders, and manage rescheduling or cancellations.
• Provide basic information about services, availability, and policies, escalating complex queries as needed.
• Maintain accurate client records through data entry and process payments using Stripe POS and other payment terminals.
• Issue receipts/invoices, track daily transactions, and assist with inventory of front‑desk supplies.
• Coordinate vendor orders and deliveries when required.
• Support light marketing tasks, printing, and file organization based on skill set.

Required profile

• 1+ year experience in reception, customer service, hospitality, or administrative support (preferred).
• Strong verbal and written communication skills in English; Mandarin is a plus.
• Professional, reliable, punctual, and able to stay calm under pressure.
• Friendly demeanor with excellent multitasking abilities.

Required skills

• Google Workspace
• Microsoft Office
• Scheduling tools
• Stripe payment processing
• Payment terminals
• Basic social‑media platforms (Instagram, Facebook, LinkedIn)
• Canva (optional)

What we offer

• Hourly wage of $20‑$25 (CAD) with visible range.
• Supportive team and positive work environment.
• Opportunity to grow with a new, expanding clinic.