Quality Supervisor

About the role

Silent-Aire, a division of Johnson Controls, is looking for a Quality Supervisor. You will manage quality inspectors and leads, oversee direct product examinations and ensure quality standards, procedures and legislation are met. The role requires a high level of attention to detail and technical expertise, and strict adherence to the organization's quality assurance policies.

Key responsibilities

• Support and direct Quality Inspectors and Leads, and train, coach, manage the performance of and schedule assigned staff.
• Ensure NCR reports are followed up for remediation, including contacting internal purchasers and external suppliers.
• Oversee inspections, reporting, documentation and troubleshooting.
• Perform internal QA audits with the QC Manager and support QA monitoring programs, including audits, controls and other qualifiers.
• Report data to management and assist with new product development and continuous improvement, integrating quality control tools such as Lean and Six Sigma.
• Advocate quality performance and ensure compliance with local, national and international standards and legislation.
• Implement corrective actions and maintain a working knowledge of changes in technology, compliance and repair techniques.
• Carry out duties in line with the company's safety program and the Alberta Occupational Health and Safety Act, Regulations and Code.

Required profile

• 5+ years of related quality supervisory experience.
• Post-secondary education related to quality management.
• Ability to work independently in a busy environment and under pressure.
• Flexible, with strong interpersonal skills in a diverse setting.
• Good verbal and written communication, sensitive and professional with people.
• Experience with routine maintenance operations.

Required skills

• Computer literacy: Microsoft Office, web browser, email.
• Attention to detail.