Product Applications Specialist

About the role

Evident Canada, a Wabtec Group company, manufactures inspection equipment for industrial and research applications in sectors such as aerospace, power generation, petrochemicals, civil infrastructure, automotive and consumer products. As a Product Applications Specialist, you report to the Executive Director and support the sales force and customers in understanding, training on and using the product line under your responsibility. You also support the Engineering team through application testing and help the Product Manager develop new solutions.

Key responsibilities

• Identify and develop new solutions by weighing internal capabilities, existing market solutions and partnership opportunities.
• Deliver and develop training on instrumentation and its applications for the sales force and international customers, and improve training programs and materials.
• Provide technical and commercial support to the sales force and customers, and respond promptly to their questions and requests.
• Analyze market needs and recommend products and sales methods, and develop parts of the specifications for new products.
• Work with Engineering departments to recommend changes during product development, conduct analyses, troubleshoot issues and implement solutions.
• Develop product and solution documentation and sales and post-sales tools, and take part in the launch of new products and go-to-market activities.

Required profile

• 8 to 10 years of experience in Phased Array Ultrasonics.
• Diploma (DEC) in Physics with 8 to 10 years of experience, or a Bachelor's degree in Physics with 5 to 7 years; an equivalent combination of education and experience is an asset.
• Experience in marketing and go-to-market activities is an asset.
• Advanced English proficiency; must hold or be able to obtain a valid passport and have international business travel experience.
• Willingness to travel about 20% of the time.

Required skills

• Phased Array Ultrasonics
• Application testing and troubleshooting of instruments
• Go-to-market and product documentation