Operations Supervisor – Transit Services

About the role

Transdev Canada is seeking an Operations Supervisor to lead the Hazel McCallion Line’s transit operations in Brampton, Ontario. You will oversee daily service delivery, ensure compliance with contracts and safety standards, and act as the front‑line representative for customers and staff.

Key responsibilities

• Supervise all transit staff, manage schedules and on‑time performance.
• Ensure compliance with contractual agreements, local and network instructions, and safety regulations.
• Serve as Incident Commander during emergencies, coordinating on‑site activities and restoration of service.
• Liaise with the Maintenance Department to maintain continuous service within project standards.
• Operate Light Rail Vehicles (LRV) safely for revenue and non‑revenue trips.
• Investigate incidents, prepare documentation, and submit recommendations for policy and service improvements.
• Manage training, coaching, and performance of staff, promoting a respectful and inclusive work environment.

Required profile

• Proven experience supervising transit or rail operations staff.
• Strong knowledge of safety, accessibility (OHRC, AODA) and contractual compliance.
• Ability to lead emergency response and coordinate with external agencies.
• Excellent communication skills for customer interaction and stakeholder liaison.

Required skills

What we offer

• Annual salary between $85,000 and $95,000 CAD.
• Comprehensive compensation package.
• Positive, inclusive workplace focused on safety and customer service.