Operations Manager - Laboratory Services

About the role

Eurofins Environment testing Canada, Inc., part of the international life sciences group Eurofins Scientific, is hiring an Operations Manager in Ottawa. The role plans and implements the budget for the business unit and oversees health and safety, quality assurance, equipment, facilities and corporate policy compliance. It is a permanent position.

Key responsibilities

• Plan and implement the BU budget covering staffing, sales and promotion, IT projects, equipment selection, purchasing and competitiveness.
• Design, implement and enforce procedures that deliver accurate, quality-controlled and cost-effective services while protecting staff morale and safety.
• Optimize facilities, equipment and processes, and ensure safe operation of equipment, vehicles and tools and proper handling of chemicals and hazardous goods.
• Handle environmental protection and waste minimization, storage and disposal.
• Act as responsible person for Health & Safety and Quality Assurance for core services, and monitor internal committees such as the Joint Health & Safety Committee.
• Support the President and other managers, enforce corporate policies from Finance, HR, QA, IT and Marketing, and help market the company's services.
• Conduct yearly performance evaluations for direct reports and follow the Quality System as documented in the Quality Manual.

Required profile

• At least 10 years of experience in a laboratory environment, with at least 5 years in a supervisory role.
• University degree (Master's or Ph.D. considered an asset) or college diploma, preferably in Chemistry, Life Sciences or Engineering.
• Bilingualism (French/English) is an asset; evening and weekend shifts may occasionally be required.

Required skills

• Knowledge of most laboratory methods and of instruments such as IC, ICP-MS, GC/MS and GC/ECD.
• Experience developing budgets and understanding of profit/loss statements and balance sheets.
• Understanding of statistical analysis and of ISO 17025.
• Computer literacy, strong organizational skills, attention to detail, and excellent oral and written communication.
• Assets: conflict resolution, WHMIS and safety, financial, and internal auditor training.